KLA Group Sales Article

Uncovering Your "Best-odds" SMB Prospects

By Kendra Lee, President, KLA Group
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Kendra Lee

As a seller in the SMB market space, you want to target groups of companies where you have the best opportunity to get business in the door. You cannot afford to waste time pursuing all the companies in your territory. Rather, you want to identify the groups of companies that will require the least amount of times and money to get the highest return for your lead generation efforts. Those are called your "best odds" target markets.

It is just as important to understand where you do not have a good market fit as it is to understand where you do have a good fit. Sellers often neglect to define their "best-odds" opportunities, costing them valuable time in their sales process. Knowing your "best-odds" characteristics makes it simple to target only those companies you believe need your offerings and to quality leads as they come in the door.

Examples of "best-odds" target market characteristic might include:

Based on the "best-odds" characteristic, you can determine where to find the companies that match what you are looking for. Since a contact list determines 40% of a seller's success, it is important to have a good list. Very often companies have prospect lists that marketing has purchased for its marketing campaigns. If you have a marketing department, make it your first stop for a good list. If not, use Google, Hoovers, LinkedIn or other on-line tools to build a list based on your criteria.

Some alternative ways to develop good lists:

  • Research industry articles online for possible contact names
  • Explore competitors' websites for their customers' names
  • Watch what companies your customer contacts move to when they take new jobs
  • Analyze job sites such as Monster.com for openings of positions you sell to, or in the department you sell to, such as IT
  • Once you have an initial list you can further refine your "best-odds" target market to identify top accounts to target within the segment based on characteristics such as:

    With such a specialized list you can develop custom messages for use across the refined group. These highly customized messages will quickly catch attention where there is a need an improve your probability of getting in the door with a higher percentage of SMB companies.

    Kendra Lee is a top IT Seller, Prospect Attraction Expert and author of the award winning book “Selling Against the Goal” and president of KLA Group. Specializing in the IT industry, KLA Group works with companies to break in and exceed revenue objectives in the Small and Midmarket Business (SMB) segment. Ms. Lee is a frequent speaker at national sales meetings and association events. To find out more about the author, read her latest articles, or to subscribe to her newsletter visit www.klagroup.com or call +1 303.741.6636.