Overview

This sales training course focuses on supplementing technical consulting skills with consultative selling skills. Participants will concentrate on each phase of the Selling Solutions Process to learn how they can listen and question for new sales opportunities as part of their everyday job. They will feel confident in presenting a potential solution, handling customer objections, and transferring new opportunities to Sales or closing a sale when appropriate. Participants discover that they can help create revenue in customer accounts as they strengthen long-term partnerships with the customer within their normal customer responsibilities.

Objective

Supply Technical Teams with a standard Selling Solutions Process that allows them to:

• Question to understand the customer's needs
• Successfully guide customers through the buying process
• Present solutions to those needs
• Looking for new opportunities
  

Benefits

• Build current customer relationships into valued business partnerships that offer long-term business opportunities
• Combine technical consulting skills with consultative
selling skills improving the quality of the solution and customer relationship and increasing the number of sales opportunities
• Proactively team with sales to drive and win strategic opportunities more effectively
• Recognize, question and pursue additional services opportunities in existing accounts
  

Additional Information

• Contact us at sales@klagroup.com