12 Tactics to Try When Customers Stonewall Your Calls

Customers Go Silent

Last week I wrote about what you can do when a prospect goes silent on you. As sales reps, you know and expect prospects to do that from time to time. But what about when it’s a customer who won’t return your calls? That, my friends, is a much bigger issue. They should want to […]

Sales Reps: It’s Not Your Prospect’s Job to Pick a Meeting Time

Prospect Hunt Calendar

Last week I received an email from a very friendly sales rep who was trying to schedule a meeting with me to talk about his company’s product. The messaging was direct and relevant, but it was how the rep closed the email that bothered me. “Here’s a link to my calendar. Is there a time […]