12 Tactics to Try When Customers Stonewall Your Calls

Customers Go Silent

Last week I wrote about what you can do when a prospect goes silent on you. As sales reps, you know and expect prospects to do that from time to time. But what about when it’s a customer who won’t return your calls? That, my friends, is a much bigger issue. They should want to […]

10 Strategies to Use When Your Prospect Goes Silent

Dont Give Up

  One of the most frustrating things for a sales rep is when the prospect you had a great conversation with goes silent and starts avoiding you. You might assume that it’s you or they’re disinterested, but that’s not necessarily the case. This happened to me with one of my Canadian prospects and I couldn’t […]