6 Tips to Put Context into the SME Role

Subject matter experts (SMEs) play a critical role in training that’s on point and delivers results. However, working with SMEs is one of the biggest challenges in content development. Often, trainers simply tell SMEs what they need, by when, and expect it will be sufficient. Or, they ask a lot of questions and expect SMEs […]

12 Strategies to Combat the SME Availability Challenge

I speak frequently on the topic of Pitfalls of Engaging Subject Matter Experts (SMEs) in training and content development. The number one pitfall by a wide margin is always SME availability: how hard it is to get time on SMEs’ calendars, cajole them into providing information, and coax them to meet deadlines. It isn’t that […]