The staff are amazing professionals with great insights, knowledge and talent! They have developed three different projects for me, handling all of my marketing needs and are technology experts. I feel so fortunate to have been connected to them.

Excellent service, always available and quickly completes the work. Incredible technical skills and spot on advice. I have been working wtih KLA for years and have never been disappointed.

My firm has been working with KLA for the past several years and have been incredibly impressed with their responsiveness, professionalism, creativity, and perseverance to get the job done. We have received quite a bit of positive feedback and have noticed amazing results from the program.

The sales sequences really optimized the sales process for us. Not just the emails, but integrating all the different prospect touch points. The quality of the emails and different options for the sequences made a difference.

My role in our organization moved from client facing to prospect development. Although I understood the basics of marketing, I needed help creating a cohesive marketing plan that I had time to implement. My coach helped me build processes and focus on the things that got results. Now we have a strategy that resonates with decision makers in our service area

What do I like about KLA Group’s content development services? I love that I don’t have to do it. KLA knows our branding and voice. They articulate the key problems our clients and prospects are dealing with. I don’t have to worry about writing it or when it gets posted or sent.

For many years, word of mouth and basic sales efforts were enough to keep our pipeline full. I always thought marketing strategy was a “nice to have.” My KLA coach helped me put a robust strategy in place, do it effectively, and plan an MQL follow-up approach my team could handle.

With your coaching we finally have a marketing plan to break into two new states. We’ve launched our first campaigns, have two webinars planned, set up paid ads, and our sales rep is following up on marketing qualified leads. Success!

One of the best blog articles I’ve ever seen produced on our behalf.

The sales sequences really optimized the sales process for us. Not just the emails, but integrating all the different prospect touch points. The quality of the emails and different options for the sequences made a difference.

Working with KLA Group as a partner makes our lives easier. Our email marketing doesn’t fluctuate. It’s consistent, and we’re getting more traction with marketing than ever before. We have a good flow, in a good place, and we’re very pleased.

Work KLA Group has been helping with is keeping the team focused on their revenue generation. As a result, our business has grown over 20% year over year.

Our organic website traffic has gone up significantly since we started working together. We know KLA’s focus on our SEO is driving it. Our Sales team is very happy!

We have had more Contact Us web leads in the past 6 months than ever before in all our years in business.

Before we started working with KLA Group, nobody was following us. Now, with KLA’s marketing and lead generation solutions, people are watching. Everything from selling to hiring is easier because people know who we are, follow us, and hear such great things about us. That’s great for our company and fun!

We rebranded and came to KLA for website development because you know our industry and digital marketing. We love your team and your processes. The content and design are great. You are all awesome!

We love our new website. A Shopify consultant, who is very tuned into SEO, thought the user experience was spot-on and the SEO very well done. You’ve captured who we are, and it’s an excellent marketing and sales tool.

We have had more Contact-Us-form-fill leads in the past 6 months than ever before in all our years in business.

Very pleased with the social posts. Really reflect our image and brand. Graphics are great. Content is good.

2 of 3 our sales in January came from marketing web forms that resulted in an additional $9K monthly recurring revenue.

Visibility in Nashville is growing. When Aaron (their sales person) attends events, everyone now knows us.

Thank you for the excellent sales coaching! You and your team are AWESOME. I built my territory from the ground up as a new hire and am making my goal. I knew sales but didn’t know where to start in this new role. I refer others to you all the time!

We ran a half-day cold call blitz after the Sales Prospecting for Profits how to cold call training. Our 6 salespeople made 192 cold calls, had valuable conversations with 53 new prospects, and closed 9 first-time appointments. That’s a 17% cold call conversation-to-appointment close ratio. Before the training, our sales reps would rarely cold call. Now it’s part of their everyday activities because they see the appointment-setting results they get.

The sales hiring coaching has been a big game changer for us. We thought we had a very defined process for hiring, but then we did this coaching and found gaps we didn’t know we had. We’ve adopted the performance expectations and interview score card across all our hiring. Outstanding.”

This sales hiring coaching has been better than any other we’ve done. We stepped through not just how to hire top sales talent, but also how to onboard them. Our new account manager knew what was expected of him, and we had a plan to help him achieve those expectations. He’s performing after just two months.

We added this course to our new hire onboarding training, but then decided to include the current staff, too. Our whole team learned how to use lead generation activities differently to identify engaged contacts to call and set appointments. Our number of average monthly sales from lead generation MQLs increased 74%.

We had our marketer take this master series and saw our email response rates increase 13% using the campaign strategy she learned.

Using what I learned from KLA’s sales coaching and training, I reached 220% of my Q1 goals. I am so grateful to you for the skills and support I felt throughout the sessions I had with KLA Group. I hope to be able to utilize you to guide a team I lead in the future.

The sales sequences KLA Group created really optimized the sales process for us. They didn’t just write emails, they integrated all the different prospect touch points into the content. The quality of the emails and different options for the sequences made a difference.

When we partnered with KLA Group for a messaging project, we figured we’d need to do about 40% of the work on it. Content is hard to get right, we’ve had to make changes with other marketing partners. Instead, the team we worked with from KLA Group delivered messaging we can take and completely use without editing.

We engaged KLA to help us define our sales process. As we wrapped it up, we knew we needed to train the sales reps or they wouldn’t adopt it. Our trainer used the new sales process and tools as part of our prospecting cold call training and consultative selling training. Our team has been using the sales process successfully since then.

Our team needed extra role play to learn the consultative selling approach. They were practicing in class and in sales calls, but I could see they weren’t quite getting it. Our KLA trainer worked with us to add even more. It worked so well that we have continued the training as monthly role play sessions with a special focus. Even our system engineers are closing sales now!

I used to fly by the seat of my pants in sales. Walking through the process helped me understand it. We built our sales process, developed resources and trained all our staff. No leads fall out of our process and our close ratio has increased dramatically!

Warren closed a $100K PO with recurring sales revenue of $75K annually. Our outsourced sales manager coached him to move from focusing on price to qualifying more, selling value and uncovering risks not associated with us. He uncovered that the prospect was not comparing apples to apples, changed how the prospect was thinking, then won the deal. Now our whole team is shifting how they sell.

After working with our outsourced sales manager, we think differently about sales. We were okay at selling before, but now our 3 reps are more disciplined. Our pre-sales engineers know what to expect on sales calls with them. We know our metrics. Customer sales are up. Sales is just smoother.

We have been clients of KLA for 18 months and have had a great experience with the entire KLA Team. We initially used them for prospecting/sales training and ultimately hired them in a Sales Management role for my team of four. Our sales team is running 50% over growth projections versus our 15% goal!

We have been clients of KLA for 18 months and have had a great experience with the entire KLA Team. We initially used them for prospecting/sales training and ultimately hired them in a Sales Management role for my team of four. Our sales team is running 50% over growth projections versus our 15% goal!

I have been with a lot of marketing companies; I typically change marketing companies every year to get new ideas. I have no plans to move from KLA next year. This is not just a vendor-client relationship. This is a partnership. If we do well, you do well. My KLA Team is fantastic. They have been really strategic with us, leading the way on a weekly, monthly and quarterly basis. We’re getting leads and closing business.

Finally a book on getting new prospects into your pipeline that tells you not only what to do but HOW to do it. Kendra Lee’s The Sales Magnet is a must read for everyone tired of endless cold calls, poor results, and sleepless nights.

The one thing you need for success in sales is a pipeline full of qualified prospects. In this book you will learn how to get off the cold call treadmill and actually ATTRACT prospects to you.

Kendra Lee provides us with an invaluable resource for developing sales performance at all levels in today’s competitive business environment

There are books that talk about how things should be done and then there are those that actually walk you through the process. Kendra’s book doesn’t just state that the word leads should be replaced with opportunities but also provides actual examples and guidelines for salespeople.

The “Coffee with Kendra” series are always worthwhile. Kendra hosts and brings in experts from the company to discuss some aspect of web marketing, SEO, Content Creation and the like. Most of the session is meaty, useable steps and then questions follow.

“The sales hiring process coaching has been a big game changer for us. We thought we had a very defined process for hiring, but then we did this coaching and found gaps we didn’t know we had. We’ve adopted the performance expectations and interview score card across all our hiring. Outstanding.”

“This sales hiring consulting has been better than any other we’ve done. We stepped through not just how to hire, but also how to onboard. Our new account manager knew what was expected of him, and we had a plan to help him achieve those expectations. He’s performing after just two months.”

We evaluated our sales team of 5 reps to determine what we needed to change to reduce the length of our sales process. As we worked with our coach, we realized we had salespeople in the wrong roles for their skills. We moved several around, then developed and implemented an action plan that has changed how we sell. Not only have we reduced the length of our sales process, but we’ve also increased our close ratio. This was an invaluable analysis we will complete each year.

This sales hiring consulting has been better than any other we’ve done. We assessed the candidates. We stepped through not just how to hire, but also how to onboard. We knew what skills we were hiring for and our new account manager knew what was expected of him. We created a plan to help him achieve those expectations and he’s performing after just two months.

Our organic website traffic has gone up significantly since we started working together. We know KLA’s focus on our SEO is driving it. Our Sales team is very happy!

We have had more Contact Us web leads in the past 6 months than ever before in all our years in business.

“Other marketing companies I’ve worked with could only tell me what tactics to do, with no strategy behind it. None of them understood sales. When I’d get a lead and ask how to work it, they couldn’t tell me. They could set up my marketing automation platform but couldn’t train my sales team how to use it for prospecting and selling. For 2 years I’d been trying to find a company that could help me in both sales and marketing. I was so frustrated until I engaged with KLA Group! Thank you!”

“Warren closed a $100K PO with recurring sales revenue of $75K annually. Our outsourced sales manager coached him to move from focusing on price to qualifying more, selling value and uncovering risks not associated with us. He uncovered that the prospect was not comparing apples to apples, changed how the prospect was thinking, then won the deal. Now our whole team is shifting how they sell.”

“I have been with a lot of Marketing companies; I typically change marketing companies every year to get new ideas. I have no plans to move from KLA next year. This is not just a vendor-client relationship. This is a partnership. If we do well, you do well. My KLA Team is fantastic. They have been really strategic with us, leading the way on a weekly, monthly and quarterly basis. We’re getting leads and closing business.”

“During this class, we not only learned how to ask for referrals easily, but also figured out how to make asking for referrals part of our regular account management process. We’ve seen our referral rate increase significantly.”

“We had made referrals a KPI, but people were reluctant to ask. We trained our whole company on how to ask for referrals and increased them by more than 328% in just 7 weeks. Our new client acquisition is up 31% year over year. Training made the difference.”

“In the past 3 months, since we completed the consultative sales training, we’ve onboarded 3 new clients. Our sales cycle used to be really long. We’ve reduced it since we’ve started having more strategic conversations. We’re better at qualifying, and prospects want to talk with us about our recommendations.”

“By the end of the consultative sales training, the sales team really got it. In sales calls where I’ve shadowed salespeople, I’ve heard them strategizing with prospects and using the sales playbook we created. We’re closing a lot more big projects and managed services now.”

“Thank you for the excellent sales coaching! You and your team are AWESOME. I built my territory from the ground up as a new hire and am making my goal. I knew sales, but didn’t know where to start in this new role. I refer others to you all the time!”

“In the midst of COVID, our outside sales rep was struggling to reach prospects. We knew times were tough. We took a shot and had him take the Sales Prospecting for Profits cold call training. He worked one on one with a coach and immediately changed the industry he was targeting. He refined his cold call messaging and objection-handling techniques and mastered the follow-up strategy. His outlook on prospecting did a 180-degree change. He started setting new meetings in spite of the tough time and is setting even more now.”

“I got a 57% response rate when I changed just one thing you taught us. Now I want to try some of the other tips too.”

“The day after our first class I got a reply from a person who’d been ignoring my emails for months. Then I set an appointment with a contact I never thought I’d reach!”

In the midst of COVID, our outside sales rep was struggling to reach prospects. We knew times were tough. We took a shot and had him take the Sales Prospecting for Profits cold call training. He worked one on one with a coach and immediately changed the industry he was targeting. He refined his cold call messaging and objection handling techniques and mastered the follow-up strategy. His outlook on prospecting did a 180-degree turn. He started setting new meetings, in spite of the tough time, and is setting even more now.”

We ran a half-day cold call blitz after the Sales Prospecting for Profits training. Our 6 salespeople made 192 cold calls, had valuable conversations with 53 new prospects, and closed 9 first-time appointments. That’s a 17% cold call conversation-to-appointment close ratio. Before the training, our sales reps would rarely cold call. Now it’s part of their everyday activities because they see the appointment-setting results they get.”

I started sales coaching because I wasn’t getting the results I needed to make my quota. I wanted one-on-one guidance so I could cover topics based on the opportunities I was working. With coaching, I’ve set 3 times more new appointments each month. I’m presenting proposals more effectively and closing sales.

I was so frustrated when I started coaching. We had marketing campaigns running, but our sales process was broken, our marketing leads kept disappearing, and we had bad callers. Until KLA Group, I couldn’t find a company that understood both sales and marketing. Now we’re integrating our sales and lead generation process, hiring the right people, and selling. Sales and marketing are finally working together.

We added this course to our new hire onboarding training, but then decided to include the current staff too. Our whole team learned how to use lead generation activities differently to identify engaged contacts to call and set appointments. Our number of average monthly sales from lead generation MQLs increased 74%.

“We had our marketer take this master series and saw our email response rates increase 13% using the campaign strategy she learned.”