When you have solved a problem for a client, they are (hopefully) filled with love for you and your team. It’s that joy and relief that you want to capitalize on. This is when they want to sing your praises the most. To make sure you leverage each such opportunity that comes your way, build into your account management process that any time a significant problem is solved for clients, you wait a short period of time and then ask for a referral.
The Perfect Time to Ask for Referrals
