Bad reviews are sometimes an icky part of business. Sometimes people are having a bad day and they’re taking it out on your company online. Sometimes, it’s justified. Either way, it’s always better to reply directly to the review. the elephant on the web. Craft a professional, courteous reply that is not defensive. If your company did something wrong, own it, apologize and offer amends.
Read More Related Articles
B2B Lead Generation & Marketing, Sales Strategy
The B2B Lead Generation System
B2B Lead Generation & Marketing, Sales Strategy
Checklist: How to Build a Lead Generation Machine
B2B Lead Generation & Marketing, blog, Revenue Generating System, Sales Strategy
How KLA Group Uses AI for Marketing and Sales Clients